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True orthodontic emergencies are rare, but when they occur we are available to assist you. As a general rule, you can access our chat feature on our website and let us know. If it involves more than a broken bracket or poking wire, please see the nearest emergency center.

It is very important that you call our office as soon as possible to schedule a time to repair the problem. Allowing your appliance to remain damaged for an extended period of time may result in disruptions to your treatment plan.

Bent, Broken, and Loose Appliances
Sometimes, appliances might be broken or bent during your orthodontic care. If you experience loose bands, loose brackets, or broken or poking wires, please chat with us or call our office to schedule an appointment during regular office hours. Walk-in emergency appointments are available on limited basis when the doctor is in the office.
In the meantime, here are some helpful hints to remedy some of the problems you may encounter until your scheduled appointment.

Loose appliance
If there is a loose piece that you can remove, put it in a plastic bag or envelope and bring it with you to your next appointment.

Loose bracket
If your bracket or band is still attached to the wire, you should leave it in place and put wax on it if needed for comfort.

Loose wire
Try to put your wire back into place using a pair of tweezers. If you cannot put the wire into a comfortable position, and covering the end with wax doesn’t help, use a small fingernail clipper to clip the wire behind the last tooth to which it is securely fastened. If the end of the wire is still sharp, place wax on it.